Privacy Policy
Last updated: August 2, 2022
1. Introduction
OpenCommunityOutpost ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the accumulation, utilization, divulgence, and protection of your information when you access our website opencommunityoutpost.sbs or engage with our yacht charter services.
Utilizing our services indicates your acquiescence to the information handling methods detailed in this document. This policy is in alignment with prevailing privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.
2. Information We Collect
2.1 Personal Information
We gather personal details that you willingly offer when you:
- Reserve a yacht charter
- Reach out to us via our website or telephone
- Opt-in to our newsletter
- Complete questionnaires on our website
- Partake in surveys or promotional events
Such details may encompass:
- Identification and contact details (email, phone number, postal address)
- Financial details (handled securely by third-party vendors)
- Yacht charter preferences and stipulations
- Secondary contact details
- Food and health specifications (if disclosed)
2.2 Automatically Collected Information
Automatically, we log certain information concerning your device and your interaction patterns with our site:
- Internet Protocol (IP) address and locale specifics
- Type and version of your web browser
- Our site's pages you visit and the duration of your stay
- Sources of website referral
- Device attributes (model, display characteristics, etc.)
2.3 Cookies and Tracking Technologies
Cookies and analogous tracking mechanisms are utilized to enrich your user experience on our platform. They allow us to:
- Memorize your user preferences
- Analyze our web resource utilization and efficiency
- Customize content offered to you
- Enhance our service offerings
You have the ability to adjust cookie preferences via your internet browser settings or our cookie consent module.
3. How We Use Your Information
We employ your collected data for varied purposes:
- Service Provision: To manage yacht charter provisions, finalize reservation transactions, and liaise with you regarding your booking
- Customer Assistance: To address your queries and render support
- Transaction Management: To carry out transaction processing and oversee invoicing
- Safety and Compliance: To ensure operational security and thwart deceitful activities
- Promotion: To convey marketing materials and information updates (subject to your permission)
- Web Resource Improvement: To scrutinize user interaction trends and ameliorate our web resource performance
- Regulatory Adherence: To comply with governing laws and legal norms
4. Information Sharing and Disclosure
Your personal data is neither sold nor shared with third parties, except in specific scenarios:
4.1 Service Providers
We may confer information with third-party entities that assist us in various services, including payment facilitation, web hosting, site upkeep, email distribution, analytics, customer service, and more.
4.2 Legal Obligations
Your data may be disclosed if mandated by law or in situations necessitated by legal actions, court decrees, emergent circumstances, or inquiries into potential misconduct or illegitimate undertakings.
4.3 Business Reorganizations
In the event of corporate mergers, acquisitions, or asset sales, your personal data may be part of the assets transferred.
5. Data Security
We have implemented various physical and electronic safeguards to protect your personal data from unauthorized access, alteration, exposure, or destruction. These include encryption, secure hosting solutions, permission restrictions, systematic evaluations, and training for our workforce.
Nevertheless, no digital data transfer or storage system can be guaranteed to be impermeable. As such, we cannot promise the complete security of your data.
6. Data Retention
We maintain your personal data only for the duration necessary to fulfill the objectives for which it was gathered or as necessitated by legal stipulations. Typical retention periods are:
- Charter reservations: 7 years (for taxation or legal purposes)
- Marketing communications: until you opt-out or request deletion
- Website analytics data: 26 months
- Customer service interactions: 3 years following the most recent engagement
7. Your Rights and Choices
Your rights include accessing, amending, erasing (restricted by law), transferring your data, and opting out of marketing, as well as cookie preferences. To employ these rights, please get in touch with us at the contact details provided.
8. Third-Party Services
8.1 Google Analytics
We utilize Google Analytics for web usage analysis. If you wish to opt out, you can do so through Google Analytics Opt-out Browser Add-on.
8.2 Social Media
Our platform includes links to social networks that have their individual privacy policies.
8.3 Payment Processors
All payments are managed by third-parties adhering to the PCI DSS requirements.
9. International Data Transfers
Your data may be circulated to and processed in jurisdictions outside of France. We enforce suitable protections in line with relevant privacy legislations.
10. Children’s Privacy
Our offerings are not aimed at individuals below 13, and we refrain from intentionally gathering their data. If you suspect that a minor has provided their data to us, please reach out to us immediately.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy to reflect updates in our practices or legal mandates. You will be notified through an updated policy post on our website, email notifications to registered users, or a visible announcement on our site. Continuing to use our services post the effective date signifies your acceptance of the changes.
12. Contact Information
For inquiries about this Privacy Policy or our data procedures, please reach out to us:
OpenCommunityOutpost — Privacy Officer
Marina Point
Nice 06200
France
Phone: +33 4 93 00 00 00
Email: privacy@opencommunityoutpost.sbs
13. Compliance with Google Ads User Consent Policy
We adhere to the Google Ads user consent policies. Adjustments to cookie/tracking preferences can be made anytime via our cookie settings.